Welcome! To special Izu

Izu Kyuko Line is resort railroad running in the Izu East Coast.
Please enjoy train trip excellent at view.

Contact

Thank you very much for having you usually favor Izukyu more.

Inquiry from PC smartphone

Inquiry from telephone

  • Key number: 0557-53-1111
    Weekdays from 9:30 to 17:30 (excluded on April 10)
  • Railroad relations: 0557-53-1115
    Matter about weekdays from 9:30 to 17:30 (excluded on April 10) fare, rate, timetable
  • Izukyu-Shimoda Station: 0558-22-3202
    From 5:20 to 23:50 except April 10, Saturdays and holidays and the time mentioned above

Inquiry of the time, fare, rate

At the time, please see "guidance of the train time" "information for fare rate" about fare, inquiry of rate.

Inquiry to have well

We gather up inquiry and answers to have well such as fare and rate, the use of station, train, thing about Suica as Q&A.
Please refer before inquiry.

Guidance in the inquiry form use

  • ・Contents which had you post from inquiry form may need time for answer to perform fact checking and situation confirmation in post in charge. I am so sorry, but please note that you cannot meet designation of deadline for answer and immediate request.
  • ・Depending on contents of inquiry, we may contact by method (telephones) except case and email that answer is not given.
  • ・On holidays (April 10), it becomes particularly out of Saturdays, Sundays and holidays, year-end and New Year holidays, us on business day. During this time, inquiry that had you post may need time for answer.
  • ・I decline sale of questionary survey from inquiry form and product, service firmly.
  • ・As Foreign System Font is garbled in the case of mail sending, please do not use.
  • ・When prohibition letter (we will refer to the following examples) is included in inquiry address, it is replied to automatic reception confirmation email, but please note that you cannot let you reply from us.

    Example of prohibition letter of e-mail address

    1. ①Unusable sign, : () < > When "" space is included
    2. ②Address. When begin in (dot); example) .xxxx@xxxx.ne.jp
    3. ③@Of this just before that or just after that. When there is (dot); example) xxxx.@xxxx.ne.jp
    4. ④@Of this before. When (dot) is included in succession; example) xx..xx@xxxx.ne.jp
  • ・We accept and send email of confirmation automatically when we accept inquiry. When there is error in e-mail address, please be careful as you cannot let you receive automatically and confirm and e-mail and reply.
  • ・When it does not arrive even if automatic reception confirmation email spreads for a while, after checking input contents of e-mail address, please transmit again.
  • ・Depending on unwanted e-mail measures and setting on the customer side who was posted (including provider), automatic reception confirmation email and answer from us may not arrive. After one set a limit to the reception receiving to be able to receive email from domain of "@izukyu.co.jp", and having set, I would like contribution.
  • ・Because answer contents reply to customer individual, I decline conversion, the second thing using firmly.

Privacy Policy

  • ・Other than inquiry contents, we record personal information (full name, phone number, e-mail address) of customer that inquiry that customer gave to by telephone, letter or Web site accepts content exactly and copes appropriately.
  • ・Case that fact checking and situation confirmation need for inquiry contents as for the personal information of customer when reply, use.
  • ・Depending on inquiry contents, we may provide personal information necessary for fact checking and situation confirmation and answer only for the Izukyu group companies. In addition, we may reply from the Izukyu group companies customer.
  • ・Please see our privacy policy about other privacy policies.
〒413-0292
1151, Yawatano, Itou-shi, Shizuoka
Izukyu Planning generalization section CS charge
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